Shipping policy
Shipping Policy
Last updated: 07-02-2025
At Lyraine, every jewellery piece is carefully packed to ensure it reaches you safely and securely. Please review our shipping policy below.
Order Processing
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All orders are processed within 1–3 business days, excluding Sundays and public holidays.
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During sales, festive seasons, or high-volume periods, processing times may be slightly extended.
Delivery Timeline (Within India)
Estimated delivery timelines after dispatch:
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Metro cities: 3–6 business days
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Other locations: 5–10 business days
These timelines are estimates only and may vary due to courier delays, weather conditions, operational issues, or other unforeseen circumstances beyond our control.
Shipping Charges
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Applicable shipping charges are displayed at checkout before payment.
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Any promotional free shipping offers will be clearly mentioned on the website or during checkout.
Order Tracking
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Once your order is shipped, you will receive a tracking link via email and/or SMS.
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Tracking updates depend on the courier partner’s system and may take some time to reflect.
Failed Delivery & Incorrect Information
Please ensure that your shipping address, phone number, and email are accurate at the time of placing the order.
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Lyraine is not responsible for delivery failures caused by incorrect or incomplete customer details.
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If a package is returned due to failed delivery attempts, re-shipping charges may apply.
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Once the order has been successfully shipped, the responsibility of the shipment transfers to the customer and courier partner.
Contact Information
For any shipping-related queries, please contact us at:
Email: contactlyraine@gmail.com
City/State: Delhi